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  • Do you accept my insurance?
    At this time we accept insurances with out of network benefits only. If you are unsure if you have out of network benefits, we can verify your benefits for you. Please visit the contact page to put in your insurance info and someone will give you a call within 24 hours to discuss a financial plan. We also take care of the claim submission on your behalf. *Medicare, Medicaid, No Fault & Workman's Compensation are not accepted at this time. Why are we out-of-network only? As PT’s that have worked in in-network practices, we pride ourselves in 1-1 dedicated care to each client without the use of unlicensed staff or seeing multiple patient’s at one time. Being out of network, we are using the full session time dedicated just for you! In-network PT clinics are crowded with more patients than PT’s and you are often left to do the exercises on your own or with a support staff (that is not a PT).
  • Do I need a prescription before starting PT?
    No—in New York state, if you want to see a physical therapist without a doctor’s referral you can choose to do so for up to 10 visits or 30 days, whichever comes first before going to the doctor for a referral.
  • How long is each session?
    The initial evaluation is always 55 minutes long. Each treatment session thereafter is either 55 minutes or 30 minutes depending on the treatment session length suggested by your physical therapist that would work best for you.
  • What should I wear for my appointment?
    Dress comfortably with clothes that allow easy access for the physical therapist to examine the problem areas. For example if you are coming in for shoulder pain please wear a sports bra or a tank top for easy access to shoulder. Shorts are great for knee ankle or hip issues. Your treatment session is in a private room with you and your therapist.
  • How do I schedule, re-schedule or cancel an appointment?
    The easiest way to manage your PT schedule is to log into the portal account that you created when you first start PT. You may also call the office however, if we are with clients we might not be able to answer your call right away. We reserve the room and the entire hour just for you! So if you need to cancel please give a minimum of 24 hours notice to avoid a late cancellation fee of $100. You may reschedule within the same day for another time if availability allows (please call office). If you do not show up for your appointment you will be charged the full cash rate for the session ($160).
  • What is orthopedic manual therapy?
    Orthopedic manual therapy is a hands-on treatment technique used by your PT to alleviate musculoskeletal pain or dysfunction. It involves manipulating joints, muscles, and other soft tissues to reduce pain, increase range of motion, and improve overall function. The therapist uses various manual techniques such as soft tissue massage techniques, stretching, joint mobilization, or manipulation to target the specific problem areas in the body.
  • Will there be an internal examination or treatment with pelvic PT?
    There is an option for an internal pelvic floor examination through digital palpation if you are comfortable with and provide consent to it. Doing an internal pelvic floor assessment gives us data on the strength, flexibility and coordination of your muscles. We also do an external assessment of pelvic floor that entails checking the vulvar area, prolapse grading, palpation of superficial pelvic floor muscles and abdominal muscle examination to rule any irregularities that may be causing you pain or discomfort.
  • What does the birth preparation series with a pelvic floor PT entail?
    Birth prep is a series of at least four sessions starting as early as the early third trimester to help you connect with the pelvic floor muscles and equip expecting moms with optimal pushing strategies. We also review different labor and delivery positions to help engage the baby's head to the cervix, practical methods not to stall labor, and 0-6 weeks postpartum management. There is also a session to educate partners on how they can better support and assist pregnant moms during labor and delivery.
  • How early can you come for pelvic floor PT during pregnancy and postpartum?
    For pregnant moms, if you are experiencing any pregnancy-related musculoskeletal pain or bladder and bowel changes, we can see you as early as the first trimester. For postpartum moms, we can see you as early as six weeks postpartum or if your OB has cleared you for any internal examination/treatment.
  • Do you see male clients for pelvic floor PT?
    Absolutely! We all have pelvic floor muscles and like any other muscle in our body, it can get tight or weak, regardless of gender, which can cause pain and dysfunction.
  • Will functional training/pilates be covered by my insurance?
    It depends...some HSA or FSA plans allow it as long as you receive a medically necessary exercise prescription from your physician. You might have to call your plan and verify it. HSA is a Health Savings Account and is a tax-free savings. FSA is a Flexible Savings Account that is an employee matched savings. You can pay for the service through your FSA or HSA and/or deduct the cost of your session as a medical expense if it is deemed medically necessary by your physician. Some conditions that may warrant a medically necessary exercise prescription include: Diabetes High Blood Pressure Heart Disease Osteoporosis Arthritis Back Pain Knee Pain

Frequently Asked Questions

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